Vice President of Provider Services
“I saw the potential impact the company could have on both residents and providers by leading the way to a new era of quality and service, and I promptly announced that I wanted to be their first customer.”
With more than 30 years of experience as a long-term care consultant, staff educator and national speaker, Cindy is ideally suited to assist providers in assessing and refining systems for care improvement and survey success. From the moment Cindy learned of QIS, she saw how it could impact long-term care in a revolutionary way. It perfectly fit her professional mission of helping providers organize their workloads and improve the quality of life for long-term care residents.
After seeing a demonstration by Peter Kramer, Cindy realized Providigm would be a game changer. Cindy learned quickly and soon became an executive at Providigm as head of our education and provider services. She now applies her experience toward helping providers make sense of the QIS process and to teaching methods of improving the care they provide by focusing on residents. She works with state associations and private organizations across the nation to deliver education and training to provider groups of all sizes.