CAREERS

At Providigm, we are always on the lookout for quality people who share our vision and commitment to helping providers deliver better care. If there aren’t any positions listed here, it just means we currently don’t have any open positions. Feel free to email us your resume at careers@providigm.com, and we would be happy to review it.

Client Support Specialist

Do you want to work with an awesome team in a fast-paced, dynamic, fun work environment? Then join our team at Providigm, bringing together scientific capability, clinical expertise and information technology in a single organization located in the Denver Tech Center.

The responsibilities of the job include, but are not limited to:

  • Answer incoming calls and emails
  • Deliver efficient and responsive resolution for various customer situations
  • Documenting customer interactions in Salesforce and maintaining accurate records

The ideal Candidate will possess the following qualifications:

  • Ability to effectively interact with customers
  • Ability to handle multiple tasks
  • Ability to type 45 wpm
  • Ability to organize and prioritize tasks
  • Exceptional written, oral, and telephone communication skills
  • Strong attention to detail and accuracy
  • Ability to competently navigate the internet
  • Able to work effectively with team members
  • Reliable transportation

Preferred Qualifications:

  • At least one year of long-term care experience
  • Knowledgeable of nursing, medical practices, and regulations that pertain to nursing homes and centers
  • Previous customer service experience
  • Working knowledge of Salesforce
  • GoToMeeting experience
  • Working knowledge of web-based computer applications

This is a full-time position with a Monday-Friday, 8am-5pm shift. Salary range 40K +/- DOE

To apply, send cover letter and resume to pcampbell@providigm.com.