CAREERS

At Providigm, we are always on the lookout for quality people who share our vision and commitment to helping providers deliver better care. If there aren’t any positions listed here, it just means we currently don’t have any open positions. Feel free to email us your resume at careers@providigm.com, and we will be happy to review it.

Quality Assurance Engineer

Company
Headquartered in Denver, Colorado, Providigm, LLC, is a privately held company that provides SaaS products to health care facilities. Providigm’s abaqis Quality Management System equips long-term care providers with actionable data for targeting their quality improvement efforts.
The Opportunity
Would you want to work with an awesome team that works hard and has fun? Then join our team at Providigm, bringing together scientific capability, clinical expertise and information technology in a single organization
Read More

Location
Position is based in Denver (Denver Tech Center), Colorado. Relocation will not be provided.

Essential Duties:

  • Participate in the product feature and user story definition process for accurate product testing.
  • Analyze user stories and validate their testability.
  • Ensure the quality of software and adherence to user stories before release to customer.
  • Perform beta, functional, regression, performance and usability testing.
  • Prepare test plans, test scripts, test results, and other miscellaneous documentation as necessary and appropriate.
  • Work closely with product managers, customer support and developers.
  • Create and maintain test data and automated tests.
  • Manage feature and defect tracking from identification, replication, documentation, and final regression testing.

Minimum skills:

  • Bachelors Degree preferred
  • Either QA or IT experience on enterprise software products
  • Some hands on experience with developing/maintaining/automating test suites/programs
  • Must be detail-oriented with demonstrated analysis and follow-through skills
  • Excellent written and verbal communication skills
  • Must work equally well independently and in a team environment
  • Knowledge of Agile software development

To Apply
To be considered for this position, please email resume and salary requirements to Kendra Mulvey.

abaqis Technical Support Specialist

Company
Headquartered in Denver, Colorado, Providigm, LLC, is a privately held company that provides software-as-a-service products to health care facilities. Providigm’s abaqis Quality Management System equips long-term care providers with actionable data for targeting their quality improvement efforts.
The Opportunity
Providigm is currently seeking candidates for the position of abaqis Technical Support Specialist within its Client Services Department. The Technical Support Specialist will be responsible for handling advanced and often complex technical support issues; creating customized client reports (using Microsoft Excel); creating written instructions and training materials; collaborating with members of the Sales, Development, and Training teams to address client and needs and optimize client experience; and providing first-rate client support via phone and electronic communications.
Successful candidates for this position have a passion for understanding our software product, as well as teaching and assisting others on its use. This individual will also enjoy working independently as a key team member with the ability to multi-task detailed processes while continually adapting to change.
Read More

Location
Position is based in Denver (Denver Tech Center), Colorado. Relocation will not be provided.

Skills and Competencies

  • Communication – Demonstrate and promote positive prospect, client, and work relationships.
  • Analytical/problem solving – Understand complex or diverse information; use intuition and experience to complement data; identify/resolve problems and develop alternative solutions.
  • Character – Demonstrate effectiveness and responsibility in every aspect of work.
  • Collaboration – Effectively build and maintain partnerships with clients, prospects, and people at all levels across the company.

Minimum Skills

  • Experience utilizing CRM software (preferably SalesForce)
  • Proficiency in Microsoft Office products, particularly Excel
  • Bachelor’s Degree or at least 3 years of technical support experience

Preferred Skills and Experience

  • Advanced client support experience within software industry (preferably 2 years or more)
  • Experience and/or education in nursing or health care field, specifically post-acute care or assisted living

To Apply
To be considered for this position, please submit the following to careers@providigm.com:

  • Resume or LinkedIn Profile
  • Cover letter, including statement describing how your background and experience qualifies for this position and what interests you about the position