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Providigm, a HealthStream Company, Announces 181 Award Winning Skilled Nursing Centers for Performance in 2018
Awarded Nursing Facilities Achieved Higher Customer Satisfaction Rates, Perfect Regulatory Audits, and Reduced Readmission to Hospital Rates
DENVER (PRWEB) March 07, 2019 — Providigm, A HealthStream Company, announced their annual Embracing Quality Award winning skilled nursing facilities, based on their overall organizational performance.
Providigm’s Embracing Quality Awards honor high performing nursing centers in one or more of three categories; deficiency-free regulatory health inspection, prevention of hospital readmissions, and for superior levels of customer satisfaction.
“2018 was a particularly challenging year for nursing homes to excel in these areas,” states Ellen Kuebrich, Chief Strategy Officer at Providigm. “Centers for Medicare & Medicaid introduced a brand-new health inspection process that surveyed compliance with an extensive new set of federal regulations. Acute-care providers continued to evaluate quality metrics like readmission rates and customer satisfaction rates in order to determine where to send patients. In a time where the skilled nursing industry has been under enormous pressure due to increased regulatory standards and slim margins, these facilities have continued to make quality a priority. Excellence in these measures directly links to high quality outcomes for the patient or resident.”
Skilled nursing facilities were only eligible to win a 2018 Embracing Quality Award if they achieved accreditation for Quality Assurance and Performance Improvement (QAPI) as required by Providigm’s Accreditation Standards for QAPI. These standards ensure that nursing centers are assessing quality against the full federal regulation for SNFs at an ongoing rate, encompassing a substantial proportion of their residents, and correcting identified issues.
More than 2500 nursing centers across the United States and Ontario, Canada, were evaluated this year. Of the resulting 800 nursing centers who achieved QAPI Accreditation in 2018, only 181 were designated Embracing Quality Award winners. A full list of accredited and awarded centers can be found at www.embracingquality.com.
About Providigm, a HealthStream Company
Providigm creates practical solutions that healthcare providers can use to improve quality in their facilities. Through Providigm’s training and web-based systems, providers are able to improve the quality of care and life of their residents. Providigm’s patented abaqis® Quality Management System provides the core of a skilled nursing Quality Assurance and Performance Improvement program, and is the only system proven to improve health inspection results. abaqis goes far beyond survey readiness; with solutions in Quality Assurance, Performance Improvement, tracking and measuring Hospital Readmissions, and measuring customer satisfaction.